Billing, tariff, and payment-routing questions.

Use this path when you are not opening a full support case yet but need a direct answer about billing, tariffs, or payment handling.

Send a contact request

Name

Subject

Category

Priority

Message

Direct contact details

Primary email

support@puppiesclub.ca

Support routing

support@puppiesclub.ca

Phone

352 23 90 960

Business address

Toronto, Ontario, Canada

Choose the right contact path

General question Use this path for general platform questions, Canadian marketplace guidance, or trust clarification before the issue becomes a support case.

Trust concern Use this path when seller verification, real media proof, Canadian location details, or buyer safety questions need a direct team answer before you continue.

Billing question Use this path when you are not opening a full support case yet but need a direct answer about billing, tariffs, or payment handling.

Moderation concern Use this path when a listing, seller claim, province detail, or content decision needs policy clarification before it becomes a broader support thread.

Check FAQ first Use the FAQ hub when the issue is likely already covered by buyer safety, seller profile, or marketplace rules answers.

Review trust pages Open trust guidance before escalating a question that depends on verification, proof media, or anti-scam policy.